Heat Pump Services in Loganville & Greater Atlanta, GA

Fast, Reliable Heat Pump Repair — Available 24/7 — No After-Hours Fees

When your heat pump stops working, Henson Heating Air and Plumbing is here to help quickly—anytime, day or night, including weekends and holidays. Our licensed technicians will accurately diagnose and repair your heat pump on the first visit. We stand behind our work with a 2-year parts and labor warranty and a 100% satisfaction guarantee. Trusted by over 1,600 customers in Gwinnett County, we proudly hold a 4.9-star rating for reliable and honest service.  If your heat pump breaks down, you can count on Henson Heating Air and Plumbing to respond fast, no matter the time or day. Our experienced, licensed technicians will find and fix the problem right away, ensuring your system runs smoothly again. We back every repair with a 2-year warranty and a full satisfaction guarantee. With more than 1,600 happy customers in Gwinnett County giving us a 4.9-star rating, we’re your trusted choice for heat pump repair.

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Heat Pump Repair, Installation & Maintenance | Efficient Year-Round Comfort

Why Gwinnett County Homeowners Trust Henson for Heat Pump Repair

  • Heat pumps are among the most efficient heating and cooling systems available, especially for Georgia's moderate climate. Unlike traditional furnaces and AC units that generate heat or cooling, heat pumps move existing heat between your home and the outdoors—using 50-70% less energy than conventional systems.

    Henson Mechanical specializes in heat pump repair, installation, and maintenance. We service both traditional air-source heat pumps and modern ductless mini-split systems for maximum comfort and efficiency.

    How Heat Pumps Work:

    Heat pumps operate on a simple principle: They extract heat from the air (even cold air contains some heat) and transfer it inside during winter. In summer, they reverse this process, removing heat from your home and transferring it outside—just like a high-end air conditioner.

    This is far more efficient than:

    • Furnaces that burn fuel to generate heat (wasting 10-20% up the chimney)
    • Electric resistance heating that's expensive to operate
    • Window AC units that only cool single rooms

    Common Heat Pump Problems:

    1. Refrigerant Leaks: Low refrigerant reduces heating/cooling capacity. We locate leaks using professional equipment and repair them.
    2. Reversing Valve Failure: This valve switches the heat pump between heating and cooling modes. If it fails, you lose either heating or cooling. We repair or replace it.
    3. Compressor Failure: The compressor is the heart of the heat pump. If it fails, the system won't heat or cool. We diagnose and discuss repair vs. replacement.
    4. Blower Motor Issues: If air isn't flowing properly, the blower motor may be failing. We test and repair or replace it.
    5. Thermostat Problems: Heat pumps require compatible smart thermostats. Incorrect thermostat settings can waste energy. We verify compatibility and optimize settings.
    6. Poor Heating Performance: Heat pumps struggle in very cold weather (below 35°F). Some have backup electric heating for these conditions. We ensure backup heat activates properly.
    7. Frozen Evaporator Coils: In heating mode, coils can freeze in cold, humid conditions. We diagnose the cause (usually airflow issue) and fix it.

    Benefits of Heat Pump Systems:

    • Energy Efficiency: Heat pumps use 50-70% less energy than furnaces + AC combined.
    • Year-Round Comfort: Single system heats and cools, eliminating need for separate furnace and AC.
    • Lower Operating Costs: Reduced energy consumption means $50-$150/month savings vs. traditional HVAC.
    • Environmentally Friendly: Lower energy use means smaller carbon footprint.
    • Whisper-Quiet Operation: Modern heat pumps run quietly, much quieter than traditional furnaces.
    • Consistent Comfort: Heat pumps provide gentle, continuous heating/cooling without the on-off cycling of furnaces.
    • Better Humidity Control: Heat pumps manage humidity better than furnaces.
    • Long Lifespan: Well-maintained heat pumps last 15-20+ years.

    Heat Pump Installation:

    Heat pump installation is similar to AC installation. We:

    1. Assess your home's heating and cooling needs
    2. Size the system properly (oversizing wastes energy; undersizing won't heat/cool adequately)
    3. Evaluate ductwork (existing ducts or upgrade recommendations)
    4. Present high-efficiency model options (SEER2/HSPF ratings)
    5. Install professionally with proper refrigerant charge, airflow, and electrical connections
    6. Test thoroughly before completion
    7. Register warranty with manufacturer
    8. Provide maintenance training

    Heat Pump Maintenance:

    Heat pumps require annual maintenance to run efficiently:

    • Filter replacement (monthly during heating/cooling season)
    • Coil cleaning
    • Refrigerant level check
    • Electrical inspection
    • Thermostat calibration verification
    • Defrost cycle testing (for winter operation)

    We offer heat pump maintenance plans that include spring and fall tune-ups.

    Ductless Mini-Split Heat Pumps:

    For homes without ductwork, or to provide zone-specific heating/cooling, ductless mini-split heat pumps are ideal:

    • Indoor units: Wall-mounted or ceiling-mounted, whisper-quiet, individual zone control
    • Outdoor unit: Single compressor serves multiple indoor units
    • Efficiency: Among the most efficient heating/cooling systems available (SEER2 20+)
    • Flexibility: Heat or cool specific rooms without conditioning the whole house
    • Cost Savings: Only condition occupied spaces; save 30-50% vs. whole-house systems
    • Installation: No ductwork needed, less invasive than traditional systems

    Popular brands: Mitsubishi, Daikin, Fujitsu, LG, Panasonic.

    Is a Heat Pump Right for Your Home?

    Heat pumps are ideal if you:

    • Want maximum energy efficiency
    • Have both heating and cooling needs
    • Live in a moderate climate (like Georgia)
    • Value quiet operation
    • Want a single system vs. furnace + AC
    • Prefer environmentally responsible HVAC

    Heat pumps are less ideal if you:

    • Have extremely high heating demands (very cold climates)
    • Live where electricity is very expensive
    • Have no air return vents (ductwork limitation)

    We'll honestly assess whether a heat pump makes sense for your situation.

Schedule Heat Pump Repair Now
Call (678) 475-7622

Why Henson for Heat Pump Repair?

Your Local Experts You Can Count On. Committed to Our Community. Protected by a 2-Year Warranty.

At Henson Heating Air and Plumbing, we understand the urgency of a heat pump repair and act fast to get your system back up and running. With over 25 years of experience serving the east metro Atlanta area, our trained technicians fix what others say can't be fixed. We provide honest assessments, saving you from unnecessary costly replacements and ensuring you get the best value. Our commitment includes a two-year parts and labor warranty on all repairs for your peace of mind. When you choose Henson, you're choosing reliable service that shows up when no one else will.

Book Your Service Appointment Today

Need Fast and Reliable Heat Pump Service? We're Here to Help!

Don't let Georgia's weather get the best of you with a broken heat pump. Whether you need a quick repair or a more extensive fix, our team is ready to respond fast and restore your heat pump's performance.

📞 Call or Text 24/7: (678) 475-7622

📍 Proudly serving Loganville and all of Gwinnett County

💰 Financing options available for repairs and replacements

🛡️ 2-Year Satisfaction Guarantee on every job

We offer same-day service, upfront pricing, and no hidden fees. Get your heat pump working efficiently again with Henson Heating Air and Plumbing.

Fast Response. Honest Pricing. Guaranteed Work.

Q How efficient are heat pumps?

A

Very efficient. They can deliver 3-4 units of heating/cooling energy for every 1 unit of electrical energy consumed. This is called a COP (Coefficient of Performance) of 3-4, vs. furnaces at ~0.90 COP.

Q Do heat pumps work in cold weather?

A
  • Yes, but efficiency declines below 35°F. Most Georgia homes don't experience sustained sub-35°F temperatures. Many heat pump models include backup electric heating for extreme cold.

    • Q How much do heat pumps cost?

    A

    Installation typically runs $5,000-$10,000 depending on system type and size. Ductless mini-splits run $3,000-$8,000. Higher upfront cost is offset by 20-40% lower operating costs

    Q Can I use my existing furnace with a heat pump?

    A

    Possibly. If your ductwork is compatible and sized properly, you might keep the furnace as backup for extreme cold. We'll evaluate this.

    Q What's the difference between air-source and ground-source heat pumps?

    A

    Air-source pumps extract heat from outdoor air (what we typically install). Ground-source (geothermal) pumps extract heat from the earth and are far more expensive but extremely efficient. For most Georgia homes, air-source is ideal.

    Looking to Schedule Heat Pump Repair?

    Reach Out Anytime, Day or Night — No Extra Charges for After-Hours — Proudly Local.

    Don't wait for a minor heat pump issue to turn into a costly repair. At Henson Heating Air and Plumbing, we offer fast, reliable heat pump repairs, seasonal maintenance, and full system replacements to keep your home comfortable year-round. Our experienced technicians are ready to provide honest service and quality work you can trust. We also offer financing options and back every job with a 2-year guarantee. Let us help you maintain or upgrade your heat pump system today.

    CALL (678) 475-7622  Schedule Service Now

    Why Gwinnett County Trusts Henson Heating Air and Plumbing for Heat Pump Installation

    Trusted Numbers from Real Customers

    4.9★

    Star Rating From 1,600+ Customer Reviews

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