Toilet Repair & Installation — Gwinnett County & Metro Atlanta

A constantly running toilet or slow-flushing bathroom fixture disrupts your home's peace and wastes thousands of gallons of water annually. Henson Mechanical provides expert toilet repair and installation services, fixing problems quickly and ensuring your bathroom fixtures operate efficiently for years to come.

Common Toilet Problems We Fix

Running Toilets: The most common issue, running toilets waste up to 200 gallons daily. Usually caused by a faulty flapper or fill valve, running toilets are often simple fixes.

Slow or Weak Flushing: Caused by mineral buildup, clogged jets, or insufficient water volume in the tank. This forces multiple flushes, wasting water.

Continuous Dripping: A leaking toilet wastes water and indicates internal wear. The drip might be silent (in the tank) or audible.

Clogged Toilets: From normal use, "flushable" wipes, or objects, clogs require professional removal to avoid damage.

Leaking at the Base: Indicates a failing wax ring seal between the toilet and floor. This allows wastewater to seep into your subfloor, causing structural damage and odors.

Running Throughout the Cycle: After flushing, the toilet continues refilling intermittently, wasting water.

Phantom Flushes: The toilet spontaneously flushes without use, indicating fill valve issues.

Cracked Tank or Bowl: Structural damage requires replacement; repair isn't possible.

How Toilets Work

Understanding your toilet helps you recognize problems early:

Tank: Holds water used for flushing. Fill valve refills it after flushing.

Flapper: A rubber seal that releases water from tank into bowl for flushing. When worn, water continuously leaks.

Fill Valve: Controls water flow into the tank from your supply line. Regulates water level automatically.

Flush Handle/Lever: Mechanical linkage that lifts the flapper to initiate flushing.

Bowl Overflow Tube: Prevents tank overflow by directing excess water into the bowl.

Trapway: The curved channel inside the bowl that removes waste to the sewer line.

Toilet Repair Process

When you call Henson Mechanical for toilet repair:

1. Diagnosis: We listen to your description and examine the toilet to identify the specific problem.

2. Explanation: We explain what's wrong in understandable terms and discuss repair options with transparent pricing.

3. Fast Repair: Our technicians repair or replace the faulty component, testing multiple times to ensure proper operation.

4. Water Efficiency Check: We verify your toilet operates efficiently and isn't wasting water.

5. Follow-up: We ensure you're satisfied and the problem is completely resolved.

Water-Efficient Toilet Upgrades

If your toilet frequently needs repair or was installed before 1992, upgrading to a modern high-efficiency toilet offers significant benefits:

Reduced Water Usage: Older toilets use 3.5-7 gallons per flush. Modern WaterSense toilets use 1.28 gallons or less.

Lower Water Bills: A family of four can save 13,000+ gallons annually by upgrading to efficient toilets.

Environmental Impact: Reduced water consumption benefits Georgia's water resources and local ecosystems.

Better Performance: Modern toilets feature improved flushing technology and trap designs that prevent clogs.

Rebate Programs: Many Georgia water utilities offer $50-$100+ rebates for high-efficiency toilet installation.

Dual Flush Options: Some models offer different flush volumes for liquid versus solid waste, optimizing water use.

Common Toilet Issues & Solutions

Running Toilet:

• Most common cause: worn flapper
• Solution: Replace flapper ($10-$30 part) or fill valve
• DIY potential: Simple replacement possible
• Professional benefit: We ensure proper installation and full efficiency

Weak Flush:

• Cause: Clogged rim jets, mineral buildup, insufficient water level
• Solution: Clean jets or replace fill valve
• Professional service ensures proper diagnosis and complete solution

Leaking at Base:

• Cause: Failed wax ring or cracked porcelain
• Solution: Remove toilet, replace wax ring, reset toilet
• Professional service essential: Improper reinstallation causes leaks

Clogged Toilet:

• Cause: Excessive toilet paper, non-flushable items, or tree roots
• Solution: Plunger, toilet auger, or removal of blockage
• Professional advantage: We clear clogs without damaging your toilet

Cracked Tank/Bowl:

• Cause: Impact damage or mineral stress
• Solution: Replacement necessary; repair impossible
• Our service: We remove old toilet, install new efficient model, remove old fixtures