Our Technicians
Meet the Team Behind Every Service Call
When we send a technician to your home, you'll know exactly who's coming. Before every appointment, we send you a photo and name of the tech assigned to your job so there are no surprises at the door. Every member of our team is background-checked, licensed, insured, and drug-tested. That's not a checkbox for us — it's a baseline.
We're not a big chain with rotating crews. We're a small, tight team of guys who know each other, trust each other, and hold each other accountable. When you call Henson, you're getting one of these five people — and they'll treat your home the way they'd treat their own.
Steve — Owner
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Steve founded Henson Mechanical (now Henson Heating Air and Plumbing) over 25 years ago and still gets his hands dirty. He's the kind of owner who shows up on calls himself when the job needs it — and our customers notice. One recent review said, "the owner came out himself." That's Steve. He built this company on doing things the right way, and he's personally behind every guarantee we make. If something goes wrong, Steve's phone number is the one you'll get.
Jake — Lead HVAC Technician
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Jake is one of our most experienced techs and specializes in diagnosing complex HVAC issues that other companies miss. He's the guy you want when your system is doing something weird and nobody else can figure it out. Customers consistently mention Jake by name in reviews for his patience, thoroughness, and willingness to explain exactly what's going on with their system in plain English.
Sean — HVAC & Plumbing Technician
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Sean handles both HVAC and plumbing work, which makes him one of the most versatile members of our team. He's especially skilled at installation work and takes pride in making sure every job is done clean and to code. Sean's the kind of tech who notices the small things — a loose connection, a drain that's about to cause trouble — and addresses them before they become problems.
Nick — HVAC Technician
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Nick brings strong diagnostic skills and a calm, steady presence to every call. He specializes in residential system repairs and maintenance and is particularly sharp with Daikin and Carrier equipment. Customers appreciate that Nick takes the time to walk them through their options without pressure. He believes that an informed homeowner makes the best decisions — and that's exactly how he operates.
Scotty — HVAC & Plumbing Technician
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Scotty is reliable, detail-oriented, and fast without cutting corners. He handles everything from emergency AC repairs to plumbing jobs, and he's built a reputation for leaving job sites spotless. Scotty takes the shoe covers and drop cloths seriously — he knows you didn't invite him over to make a mess. Customers regularly call back and ask for Scotty by name.
Every technician on our team carries our 2-year parts and labor warranty, charges the same rate day or night (no after-hours fees, ever), and gives you an upfront price before any work starts. That's not just a company policy — it's how each of these guys was trained, and it's how they operate every single day.
